Privacy Policy

1. The Scope

1.1 This policy explains what types of Personal Data the Company collects about individuals, how it is processed, when it may be shared with third parties, and the measures in place to keep it secure.

1.2 This Policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified either directly or by reference to additional information that we hold or can access.

1.3 In this Policy, "processing" means any activity involving the use or collection of Personal Data, including its handling, organisation, and storage.

1.4 Our services are intended for a general audience and are not designed for anyone under the age of 18. We do not knowingly collect or request information from anyone under 18, nor do we knowingly permit them to use our services. If we become aware that we hold information about a child, we will delete it as soon as reasonably possible.

2. What Personal Data Do We Have on You

2.1 When you use the service and its channels, or visit our website, we collect Personal Data. In some cases, we may ask you to provide your Personal Data.

2.2 In some cases, we collect your Personal Data by analysing how you use our Services or service channels, or by obtaining your information from our third-party partners.

3. No Requirement to Disclose Personal Information

3.1 You are not required to provide Us with any Personal Data. However, in some circumstances, if You choose not to do so, We may be unable to provide the Services or allow users to access the website.

4. What Personal Data We Collect

4.2 The information you collect does not constitute personal information and cannot be used to identify you.

4.3 Personal data we receive from you: any personal data you choose to provide to us when you connect to a third-party online trading platform through us.

4.4 Personal information you provide directly to third-party platforms to enable trading, including your full name, address, telephone number and email address.

5. Legal Basis and Reasons for Processing of Personal Data

5.1 The company processes your Personal Data for the purposes set out in this section and in line with the applicable legal basis.

5.3 Please contact us by email for further information about the processing required to protect legitimate interests.

5.4 Set out below are the reasons and legal bases on which we may use the information you provide to us:

6. Transfer of Personal Data to Third Party

6.1 The Company may also share Personal Data with third-party service providers that support our operations, including hosting and storage providers, providers of IP address-related services, and user experience analytics services.

6.2 You may also ask us to send specific Personal Data relating to you to third-party trading platforms. In such cases, we will share the Personal Data you have provided to Us with those third-party trading platforms. Any use of your Personal Data will be governed by their privacy policies. Your Personal Data may be shared with more than one trading platform.

6.3 The Company may share Personal Data with affiliated entities or business partners. This may provide the Company with the resources it needs to develop and improve the products and services it offers to its customers.

6.4 Where necessary to protect the rights of third parties or their assets, the Company may disclose Personal Data to regulatory, local, or other official authorities.

6.5 We may also share your Personal Data with prospective investors, purchasers or lenders to the Company or any other company within the group where the relevant transaction proceeds (including any transfer or sale of assets owned by the Company or another group company), or as part of a merger, restructuring, consolidation or insolvency involving the Company or any other business within the group.

7. Cookies and Services from Third Parties

7.1 We may use third-party services, such as advertising providers on our website and analytics companies. These organisations may also use cookies or similar technologies.

7.2 Cookies are small text files stored on your device whenever you visit or access the website. They are used to collect information about your preferences and browsing behaviour so we can improve your user experience, remember your settings, and tailor the products and services that may be of interest to you. Cookies are also used for statistical and analytical purposes.

7.3 Some of the cookies we use are session cookies. These are downloaded to your device temporarily and remain active only until you close your browser. Other cookies are persistent cookies. These stay on your device for a period after your browser has been closed. They are used to help the Website recognise you as a returning user and to allow you to return to the website.

7.5 However, please note that if this occurs, some or all of the Website’s functions and features may not operate as expected.

Online Tracking Notice: This service does not currently respond to do-not-track signals.

8. Retention of Personal Data

8.1 The Company will retain your Personal Data for as long as necessary to fulfil the purposes for which it is processed, as set out in this Policy, or for longer where permitted by applicable law, regulation, policy, or binding order.

8.2 We will share your information with third-party trading platforms for a period of 12 months. If you consent, we will continue sharing your data for a further 12 months.

8.3 We regularly review the Personal Data we hold to make sure it is no longer required.

9. International Transfers

9.1 Your personal information may be transferred to other countries (that is, your personal data may be sent to a third country or to international organisations). The Company takes all necessary steps to protect the Personal Data you provide and to ensure that data subjects are able to exercise their rights and have access to effective legal remedies.

9.3 The Company may provide details of the security measures it uses to protect your Personal Data when it is transferred to third countries or international organisations. Please email: support@sovereld.org

10. Security of Personal Data

10.1 We have implemented appropriate organisational and technical measures to protect Personal Data, including safeguards against its accidental or unlawful destruction, loss or alteration.

10.2 We cannot guarantee that your Personal Data will remain completely secure at all times, nor can we warrant that there will never be any failure in its protection. We are also not liable for any indirect, incidental or consequential loss arising from the use or disclosure of Personal Data. This includes, but is not limited to, any disclosure of Personal Data resulting from transmission errors, unauthorised access by a third party, or any other circumstances beyond our reasonable control.

10.3 Where we are required by law, or due to circumstances beyond our reasonable control, we may need to disclose your Personal Data to third parties, including public authorities. In such cases, we are unable to control how those third parties protect your Personal Data.

10.4 Personal Data cannot be transferred over the internet in a completely secure manner. The Company cannot guarantee the security of any Personal Data you send to Us online.

11. Hyperlinks to Third Party Websites

11.1 The website may contain links to third-party websites and applications. These websites and applications are not under the Company's control, and we are not responsible for how they collect or process Personal Data. This Policy does not apply to any actions taken on or through those websites or applications.

11.2 Before visiting any third-party websites or using their apps, we recommend reading their privacy policies first. We also advise you to consider carefully before providing them with any Personal Data.

12. Modifications to This Policy

12.1 We may amend this Policy at any time. If we do, we will notify you by publishing the updated Policy on our website.

12.2 If we make any material changes to this Policy, we will seek to notify you by the means we consider most appropriate and will post a notice on our website.

12.3 Unless stated otherwise, any changes will take effect once the revised Policy has been published.

13. Your Rights

13.1 You are entitled to ask us to confirm the accuracy of the Personal Data we hold about you, correct any errors, and erase any Personal Data we no longer need. You may also request that we limit the way in which your personal information is processed.

13.2 If you are resident in the EEA, please refer to this page. These rights are available to you in relation to the Personal Data you provide. If you wish to exercise any of these rights, you may do so by sending an email to the address below.

13.3 Access rights The Company may verify the accuracy of the Personal Data being processed about you. If your Personal Data is being processed, you have the right to access it. The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. If you request it, the data will be provided electronically. The right to access Personal Data must not conflict with the rights and freedoms of others. If a request would adversely affect the rights and freedoms of another person, the Company may refuse the request or restrict the extent to which it can be fulfilled.

13.4 Right to rectification The Company may correct any inaccurate Personal Data. You also have the right to request that any incomplete Personal Data relating to you be completed, taking into account the purpose for which it is being processed.

13.5 Right to Erasure This right applies in the following circumstances: (a) the Personal Data are no longer needed for the purposes for which they were collected or otherwise processed; (b) you withdraw your consent and there is no other legal basis for the processing; (c) you object, on grounds relating to your particular situation, at any time to the processing of your Personal Data where it is based on legitimate interests pursued by Us or by a third party; (e) the Personal Data have been processed unlawfully; or (f) the Personal Data must be erased in order to comply with a legal obligation of the company. This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) for the establishment, exercise or defence of legal claims.

13.6 Restriction of processing If you have concerns about the accuracy of your Personal Data, you may ask the Company to restrict the processing of your Personal Data. Where you request a restriction, the Personal Data may only be stored with your consent, or for the establishment, exercise or defence of legal claims, to protect the rights of another individual, or where there are important grounds of public interest in the European Union or a Member State.

13.7 Right to data portability Where processing is carried out by automated means and is based on your consent or on a contract to which you are a party, you have the legal right to receive the Personal Data you have provided to the Company in a structured, commonly used and machine-readable format. You are also entitled to request that your Personal Data be transferred directly from the Company to another controller, where this is technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. This right does not prejudice the rights and freedoms of others.

13.8 Right to object You have the right to object at any time to the processing of your Personal Data where this is based on the legitimate interests of the Company or a third party. This includes profiling where it is carried out on the basis of those legitimate interests. If we can demonstrate compelling legitimate grounds for processing your Personal Data, we may continue to do so unless you show that your rights, freedoms or interests override those grounds, or where the processing is necessary for the establishment, exercise or defence of legal claims. In relation to direct marketing, you have the right to object at any time to the processing of your Personal Data.

13.9 Right to withdraw consent You may withdraw your consent to Our processing of your Personal Data at any time. This will not affect the lawfulness of any processing carried out on the basis of your consent before it was withdrawn. You have the right to lodge a complaint with the relevant supervisory authority. You may submit a complaint to a supervisory authority established by a Member State to protect individuals’ fundamental rights in relation to the processing of Personal Data within the European Union. The laws of the European Union and its Member States may restrict your rights in relation to your Personal Data, as set out in this section 13.

13.10 We will provide the information you request under the rights set out in section 13 of this agreement within one month of receiving your request. This period may be extended by up to two further months where necessary, depending on the nature of the request and the number of requests received. If an extension is required, we will inform you within one month of receiving your request and explain the reasons for the delay.

13.11 Provided this does not conflict with the provisions of section 13 of the law, any information you request in exercising your rights under section 13 will be supplied free of charge. Where a request is unfounded or excessive, particularly if it is repeated, we may charge a reasonable fee to cover the administrative costs of providing the information or taking the requested action. We may also decline to act.

13.12 If we have any doubts about the identity of the person who submitted your request, we may ask the individual making the request to provide reasonable proof of identity.